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Communicating
at
Work
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First time? Click Start
Here on the menu to the right.
Happy studying!
You'll need this free program to
use this course. If you don't have it, click on the button below to
install it on your computer:
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» Start Here to find out how to get the most from the course.
» Then click
here for a video tour with your teacher Linda!
Have your speakers on.
1 - Getting Along at Work
- Make Sure You Understand
- Progress, Problems, and
Suggestions
- When You Can't Be At Work
2 - Communicating on the Job
- Courtesy in Person and
on the Phone
- When Customers Complain
- Instructions and
Directions
- Rules and Warnings
- Emailing on the Job - New!
3 - Work Culture
- Why Do They Behave That
Way?
- Small Talk
- Cultural Difficulties
and Solutions
4 - Doing Well at Work
- How to Be a Valued Worker
- Performance Reviews - New!
- Asking for a Raise or
Promotion
- Career Opportunities
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