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Chef preparing food 
Auto mechanic working on car 
Lab test using syringe 
Woman working on laptop 



Group at work

First time? Click Start Here on the menu to the right.

Happy studying!

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Start Here to find out how to get the most from the course.

Then click here for a video tour with your teacher Linda! Have your speakers on.

1 - Getting Along at Work

  • Make Sure You Understand
  • Progress, Problems, and Suggestions
  • When You Can't Be At Work

2 - Communicating on the Job

  • Courtesy in Person and on the Phone
  • When Customers Complain
  • Instructions and Directions
  • Rules and Warnings
  • Emailing on the Job

3 - Work Culture

  • Why Do They Behave That Way?
  • Small Talk
  • Cultural Difficulties and Solutions

4 - Doing Well at Work

  • How to Be a Valued Worker
  • Performance Reviews
  • Asking for a Raise or Promotion
  • Career Opportunities

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87 Tyler Street, Boston, MA 02111
A United Way Funded Organization